In 2019, Amnesty International released the findings of an independent report into staff well-being triggered by two staff suicides. Among its findings: "Amnesty’s efforts to support staff wellbeing have been ad hoc, reactive, and piecemeal" and "organisational culture and management failures as the root cause of staff wellbeing issues." The report made "multiple" recommendations for change. In response to its 2019 staff wellbeing review, Amnesty publicly committed to an implementation plan, leadership review, HR reform, stronger manager support, and credible staff wellbeing measures.

Among the questions raised by the "Konterra" report: when do NGOs launch investigations? How proactive, or reactive, are they to crisis and controversy? And how transparent are they - and how much scrutiny are they subject to - when it comes to what reforms are actually implemented, when, and with what measurable effect. Continued issues raised by staff suggest less efficacy than promised.

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